Co-designed work shaped by trust, context and reciprocal benefit.

HAW connects research and practical tools with people, organisations and settings where health-information decisions happen in everyday life.

A community co-design session about trustworthy health information.
Community expertise shapes how HAW resources are designed and used.

Co-design

Community work is shaped with people rather than delivered to them.

Cultural humility

Programmes recognise language, power, history, trust and lived experience.

Reciprocal benefit

Participation creates value for communities as well as evidence and learning.

Community is part of the core platform

Community work tests whether research, tools and learning make sense in real settings.

Activities include listening sessions, co-design workshops, partnerships, training, public information resources and evaluation.

Participation is respectful and transparent

Community activities use meaningful consent, accessible information, appropriate safeguarding and clear explanations of how insights are used.

When stories or lived experience are included, contributors are told whether their words remain private, are anonymised, summarised or published.

  • Plain-language participation information.
  • Consent and withdrawal processes.
  • Safeguarding routes for sensitive topics.
  • Fair recognition of community expertise.
  • Accessible formats and communication support.

Locally grounded collaboration

HAW works in the UK, across African countries and with African-diaspora communities while keeping each programme grounded in local context.

Programme information identifies partners, aims, evidence basis, ethics, outputs and impact measures.

Listening and insight

Understanding how people judge and use health information.

Co-designed tools

Testing and refining practical resources with intended users.

Learning programmes

Turning community insights into Academy modules and facilitator resources.

References behind this section

These sources make the evidence basis visible and help readers review the guidance, standards and research informing this page.

Reference standard

Community engagement for quality, people-centred health services

World Health Organization

Guides HAW's community-led approach to participation, trust, reciprocal benefit and context-sensitive design.

View source
UK health standard

Accessible Information Standard

NHS England

Supports clear information and communication support needs, especially for disabled people and people with sensory loss.

View source
Reference standard

Health literacy

World Health Organization

Frames health literacy as a personal and organisational capability shaped by social, economic and communication conditions.

View source
Web standard

Web Content Accessibility Guidelines 2.2

W3C

Sets the accessibility benchmark used for HAW interface, content and interaction design.

View source

Work with HAW

Partnerships begin with shared purpose, transparency and a realistic scope of work.

Contact HAW